Data freshness

Characteristic Name:	Data freshness
Dimension:	Currency
Description:	Data which is subjected to changes over the time should be fresh and up-to-date with respect to its intended use.
Granularity:	Element
Implementation Type:	Process-based approach
Characteristic Type:	Usage

Verification Metric:

The number of tasks failed or under performed due to lack of data freshness

The number of complaints received due to lack of data freshness

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Identify the natural factors which creates a particular data obsolete	(1) A seasonal change may impact the customer's food preferences. (2) Customers who are students may change their addresses frequently.
Considering the above factors plan for data refreshing activities by specify the frequency of refreshing the data elements and adhere to the plan.	(1) Customer contact information should be refreshed annually.
Identify the master data that may change over the time but may be used in longitudinal analysis.	(1) Name of customer in 2001 is ABC (PLC) Ltd, after a merger in 2006 its name is XYZ (PLC). This customer is an ongoing customer in the customer master file
For such master data maintain longitudinal versions with time a stamp in such a way they can be linked in longitudinal analysis	(1) 2001-2005: ABC (PLC) (2) 2006-20012: XYZ (PLC)

Validation Metric:

How mature is the process for ensuring data freshness

These are examples of how the characteristic might occur in a database.

Example:	Source:
let us consider two databases, say A and B, that contain the same data. If at time t a user updates data in database A and another user reads the same data from database B at time t' (t < t' ), the latter will read incorrect data. If t and f are included within the time interval between two subsequent data realignments	C. Cappiello, C. Francalanci, and B. Pernici, “Time-Related Factors of Data Quality in Multichannel Information System” in Journal of Management Information Systems, Vol. 20, No. 3, M.E. Sharpe, Inc., 2004, pp.71-91.
currency indicates how stale is the account balance presented to the user with respect to the real balance at the bank database.	V. Peralta, “Data Freshness and Data Accuracy: A State of The Art”, Instituto de Computacion, Facultad de Ingenieria, Universidad de la Republica, Uruguay, Tech. Rep. TR0613, 2006.
Consider an air traﬃc control center which receives data from several controller stations. To regulate air traﬃc, the traﬃc control center has to cope with uncertain data.Thus, the decision process must balance the delaying receiving more accurate data of airplane positions and the critical period of time in which an“eﬀective” decision must be made to regulate traﬃc;	B. Pernici, “Advanced Information Systems Engineering” in proc. The 22nd International Conference, CAiSE, Hammamet, Tunisia, June 2010.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
A measure of the rate of negative change to the data.	D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008.
Is the information upto-date and not obsolete?	EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer.
Data is accurate if it is up to date – anti example: “Current president of the USA: Bill Clinton”.	KIMBALL, R. & CASERTA, J. 2004. The data warehouse ETL toolkit: practical techniques for extracting. Cleaning, Conforming, and Delivering, Digitized Format, originally published.
Currency refers to the degree to which information is current with the world that it models. Currency can measure how up to date information is and whether is it correct despite possible time-related changes. Timeliness refers to the time.	LOSHIN, D. 2001. Enterprise knowledge management: The data quality approach, Morgan Kaufmann Pub.
Currency refers to the degree to which information is current with the world that it models. Currency can measure how “up-to-date” information is, and whether it is correct despite possible time-related changes. Data currency may be measured as a function of the expected frequency rate at which different data elements are expected to be refreshed, as well as verifying that the data is up to date. For example, one might assert that the contact information for each customer must be current, indicating a requirement to maintain the most recent values associated with the individual’s contact data.	LOSHIN, D. 2006. Monitoring Data quality Performance using Data Quality Metrics. Informatica Corporation.
A datum value is up-to-date if it is correct in spite of a possible discrepancy caused by time related change to the correct values; a datum is outdate at time t if it is incorrect at t but was correct at some time preceding t. currency refers to a degree to which a datum in question is up-to-date.	REDMAN, T. C. 1997. Data quality for the information age, Artech House, Inc.

Data maintenance

Characteristic Name:	Data maintenance
Dimension:	Availability and Accessability
Description:	Data should be accessible to perform necessary updates and maintenance operations in it’s entirely
Granularity:	Record
Implementation Type:	Process-based approach
Characteristic Type:	Usage

Verification Metric:

The number of tasks failed or under performed due to lack of data maintenance

The number of complaints received due to lack of continuity in data access

GuidelinesExamplesDefinitons

The implementation guidelines are guidelines to follow in regard to the characteristic. The scenarios are examples of the implementation

Guidelines:	Scenario:
Technological changes in the infrastructure/system should be handled in such a way that they should not make data inaccessible	(1) Sales order is created once a customer signs a contract. Then it is updated in three instances 1)Delivery date and shipment date is updated once the production plan is created. 2) Actual quantity is updated once the manufacturing is complete 3) Total cost is updated once the freight changes are incurred. A sales order is achieved after one years from delivery.
A maintenance policy for mission critical data should be developed and implemented to handle on going systematic updates (Create, read, update, delete, archive and cleanse)	(1) Customer data : Created when a customer enters into a contract, updated once the customer details change or contact change, archived once the contact end
When multiple versions of the same data is available through different datasets\databases create a master record and make it available across the systems	(1) Master data management
Leverage application and storage technology in such a way that the maintenance policies can be applied on data	(1)Addresses which were not updated during the last 24 months are prompted for validations
Create a responsibility structure/Authorisation structure and a communication structure to manage the process of information generation maintenance and utilisation	(1) It is the responsibility of the work study team to provide SMV (standard minute values) for a garment. (2) Approved SMVs should be sent to the planning department for planning purposes.

Validation Metric:

How mature is the data maintenance process

These are examples of how the characteristic might occur in a database.

Example:	Source:
minutes of a meeting will be produced in draft form and reviewed by the members of the committee before being approved. Once this process of creation is ﬁnished the record must be ﬁxed and must not be susceptible to change. If a record is changed or manipulated in some way, it no longer provides evidence of the transaction it originally documented. For example, if someone alters the minutes of a meeting after they have been approved, the minutes can no longer be considered an accurate record of the meeting. This is another issue that becomes more important in an electronic context.	K. Smith, “Public Sector Records Management: A Practical Guide”, Ashgate, 2007.

Example:

Source:

minutes of a meeting will be produced in draft form and reviewed by the members of the committee before being approved. Once this process of creation is ﬁnished the record must be ﬁxed and must not be susceptible to change. If a record is changed or manipulated in some way, it no longer provides evidence of the transaction it originally documented. For example, if someone alters the minutes of a meeting after they have been approved, the minutes can no longer be considered an accurate record of the meeting. This is another issue that becomes more important in an electronic context.

K. Smith, “Public Sector Records Management: A Practical Guide”, Ashgate, 2007.

The Definitions are examples of the characteristic that appear in the sources provided.

Definition:	Source:
A measure of the degree to which data can be accessed and used and the degree to which data can be updated, maintained, and managed.	D. McGilvray, “Executing Data Quality Projects: Ten Steps to Quality Data and Trusted Information”, Morgan Kaufmann Publishers, 2008.
Can all of the information be organized and updated on an on-going basis?	EPPLER, M. J. 2006. Managing information quality: increasing the value of information in knowledge-intensive products and processes, Springer.